"
In the emails, Verizon accounts manager Silas Buss initially told Bowden's staff that they need to upgrade from a $37.99-per-month unlimited data plan to a $39.99-per-month plan in early July before the Mendocino Complex Fire "to get the data speeds restored on this device." On July 30, when the fire was raging, Buss raised the price to $99.99 per month to remove throttling. Buss did not respond to requests..."
